Frequently Asked Questions

Do I need to rent a 4×4?

No. You don’t need a 4×4 during any of the seasons that we are open to guests.

Are there any limitations on guests wishing to stay at the ranch?

The experience that we offer is a wilderness one. Guests do not have to be particularly fit or agile, but we don’t recommend our holidays for guests who will struggle on uneven terrain or who have mobility problems.

We do not usually book guests under the age of 14 or over the age of 75 (although we may take guests slightly younger than 14 during our summer season).

Some of our viewing is from river rafts and we may ask you to sit out the trip if you weigh more than 120 kgs (260 lbs/18.5 stone). These limitations are for safety reasons.

We are not set up to cater for photographers using tripods.

Because we are off the power grid, we do not offer laundry services.

We have limited satellite-linked internet for guests to use. We only offer use of our satellite telephone service in the case of emergencies.

Will you return my deposit if I cancel or wish to change my dates?

No. Your deposit, whether you have paid in part or in full, is non-refundable and non-transferable. You cannot pass your holiday onto others or sell it to a third party. We do not make exceptions to this policy on compassionate grounds and strongly recommend you take out holiday cancellation insurance.

We may change our rates without warning but will hold the price and terms we offered at the time you booked.

What if I have food allergies or am a vegetarian?

We can usually cater for guests with allergies and vegetarians. We would, however, ask for some warning.

Will I have to sign a waiver to stay at the ranch?

Yes, all guests will have to sign a legal waiver accepting risks inherent in the wilderness. We are happy to provide an advance copy of this on request.

Are the wild animals around the ranch dangerous?

There is always some risk associated with large wild animals. Your guide will brief you on how to react should you encounter a bear and will also carry bear-deterrent. Your guides are all fully-trained.

How long will it take me to get to the ranch?

Around eight or nine hours driving time from Calgary, nine or 10 hours from Vancouver and 11-12 hours from Seattle.

We protect our exact location to avoid attracting bear-hunters  but will send you full details when you book.

Who will the other guests at the ranch be?

We have had guests from different corners of the world but most are from Great Britain, the US, Europe, Australia, New Zealand and Canada.

What is the weather usually like?

It is impossible to accurately predict the weather but typically we have hot summers and sunny autumns. There are always rainy and cloudy days however.

Can you guarantee that we will see bears?

No. So far more than 95 percent of our guests who have come during autumn bear season have seen bears and almost all our autumn guests have seen grizzlies, but with nature there can never be any guarantees. We do not offer refunds if you do not see bears. In the summer seeing a bear is a random event.